Bring your phone number to CheapConnect

Switch without losing your number

Number porting: how it works

Want to switch to VoIP but keep your current landline or 085 number? You can. Number porting is the process that brings your existing number to CheapConnect. Your current provider releases the number, and CheapConnect links it to your new VoIP account.

It costs a one-time fee of €5.00. Porting itself takes 5 business days on average.

One-time number porting fee € 5.00

Create an account

Bring your number over in 3 steps

1
Create an account

Register for free via this page. After registering, log in to the CheapConnect portal (account.cheapconnect.net). All you need is an email address.

2
Request number porting

In the portal, go to Number porting and enter your current number. Make sure you have the following on hand:

  • Your current phone number
  • Your account number with your current provider
  • Your postcode and house number

CheapConnect submits the porting request. You'll receive a confirmation date.

3
Cancel your current subscription

Cancel your subscription with your current provider after the confirmed porting date. Make clear it's an outgoing number port, not a request to cancel the number itself.

Cancel too early, and you risk losing your number.

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Frequently asked questions about number porting

How long does number porting take?

5 business days on average. Sometimes it's faster, sometimes it takes a bit longer depending on your current provider. CheapConnect keeps you posted on the progress.

What does number porting cost?

A one-time fee of €5.00. After that, you pay the regular VoIP subscription of €8.95 per year. Incoming calls are free; outgoing calls are billed per second.

Which numbers can I bring over?

Landline numbers (010, 020, 030, etc.) and 085 numbers. 06 (mobile) numbers can't be ported to a VoIP account.

Is my number still reachable during porting?

Yes. During the porting period, your number stays reachable through your old provider. On the confirmed date, the number switches over to CheapConnect. There's at most a few minutes of downtime at the moment of the switch.

Do I need special equipment?

No. You can call using a free SIP app on your smartphone, an IP phone, or an ATA adapter on a regular analogue phone. You don't need any special modem or device from CheapConnect.

Can I choose a new number instead?

Yes. If you don't want to bring your current number, you can choose a new regional or 085 number when signing up. That's included with the €8.95 per year subscription.

Ready to switch?

Create a free account. You then request number porting yourself in the portal. Takes 5 minutes.

Create an account

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Want to know more about CheapConnect?

Browse our frequently asked questions or contact us directly.